If this proves not to be possible, you can also report it online. You can hand in a found item to an NS employee at the station or on the train. Please complete the form below or call us at (800) 610-6500. Have you found something at the station or on the train? Once your item has arrived there, we can only send it to you. If this is the case, we will inform you about how you can receive your item.Īfter five days, items are sent to the Central Lost and Found Desk. You can only collect the item upon showing your identification and the reference number we have provided. It is not possible to collect items from some stations. If your item is among these, you will receive notification from us about where and when you can come and collect it. Usually, found objects are kept in storage at the station at which they are handed in for the first five days, free of charge. Please bear in mind that if your item is not found within the first two days, there is only a very small chance that it will turn up. We will search for up to three weeks for your item. If we find something that matches your description, we will contact you. If you haven't heard anything from us within three days, please contact us by telephone.īased on the information in your report, we look through the items that we have received or that come in afterwards. However, due to the large number of reports, we don't always manage to do this. We will also make every effort to notify you within this period as to whether your item has been found. We aim to process your report within two days of receiving it.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |